Terms of Service & Privacy Policy
Last updated: June 2026 | DataTech Solutions (Poland)
By creating an account, accessing the blog, or posting comments on PokéFolio, you agree to these Terms. These terms constitute a legally binding agreement between you and PokéFolio Sp. z o.o.
1. Privacy & Data Collection (GDPR)
To provide our services (Account creation, Blog interaction), we collect and process the following data:
Collected Data
- First Name, Last Name, Username & Email (To create the account and identify the user)
- Encrypted Password (Argon2)
- Date of Birth (To block access to paid services for minors without parental consent)
- IP Address & Timestamps (For security purposes and fraud prevention, only stored if explicit cookie consent is granted)
Storage Location
All personal data is encrypted and hosted within the European Union.
Provider: Railway (Region: Amsterdam, NL)
Newsletter Subscription
If you opt-in to receive our newsletter, we collect your email address exclusively to send you updates regarding our latest blog articles and platform features.
Opt-Out Anytime
You can easily unsubscribe at any time using the link provided at the bottom of our emails, or directly through your account settings.
Third-Party Data Processors
We do not sell your personal data. However, we securely share necessary information with trusted third-party providers to operate our services:
- Stripe: For processing subscriptions and marketplace payments. We never store your credit card details on our servers.
- Cloudflare Turnstile: For bot protection and security during registration and login.
- Transactional Emails: For sending account-related notifications (e.g., password reset, order updates).
Data Retention Policy
Accounts and personal data are kept for 13 months after your last login. Before deletion due to inactivity, a warning email will be sent to you. To keep your account active, simply log in.
Note: Financial and billing records are legally required to be kept for a longer period for tax and accounting purposes, even if your account is deleted.
Account Deletion (Right to Erasure)
You can delete your account and all associated data directly via your User Settings > Danger Zone.
Irreversible Action
Deletion is permanent. Your collection, lists, and history cannot be recovered once confirmed.
Active Sales Restriction
For security reasons, deletion is blocked if you have ongoing transactions (pending shipments or payments) on the Marketplace.
Submit a GDPR Request
Under the GDPR, you have the right to access, rectify, or request the deletion of your personal data. If you cannot delete your account directly (e.g. due to active transactions), or if you wish to request a copy of your data in a structured, machine-readable format (Data Portability), you can submit a formal GDPR request via our support center.
Submit a GDPR Request2. Community Standards & Prohibited Content
PokéFolio maintains a zero-tolerance policy regarding toxic behavior. By posting on our Blog, you agree to adhere to the following strict rules.
A. Prohibited: Hate Speech & Discrimination
We strictly prohibit any content that attacks, threatens, insults, or degrades a group or individual based on:
- Race, Ethnicity, or National Origin
- Religion or Beliefs
- Sex, Gender Identity, or Expression
- Sexual Orientation
- Disability or Medical Condition
- Age or Physical Appearance
B. Prohibited: Harassment & Safety
- Doxing: Publishing private or identifying information about another person without their consent.
- Harassment: Repeated unwanted contact, sexual harassment, or bullying.
- Violence: Threats of violence, glorification of self-harm, or promotion of illegal acts.
C. Reporting Abuse & Harassment
If you are a victim of harassment, discrimination, or any toxic behavior, please contact us immediately so we can take appropriate action.
Report a UserEnforcement & Legal Cooperation
1. Right to Ban: PokéFolio reserves the absolute right to delete any content and permanently ban any user violating these rules, without prior notice or justification.
2. Law Enforcement: In case of illegal content (hate speech, threats), we preserve connection logs. We cooperate fully with police authorities. Upon formal legal requisition (Court order/Police warrant), we will transmit all user identification data to the competent authorities.
3. Referral Program & Rewards
Eligibility: The referral program rewards both the referrer and the referred user. To trigger the reward, the referred user must fully complete their registration and activate a paid subscription. For a monthly subscription, the reward is granted upon payment of the second month. For a yearly subscription, the reward is granted immediately upon the first payment.
Reward Distribution (Stripe Credit): The free month is distributed as financial credit directly to the referrer's Stripe account (our payment provider). The credit amount depends on the referrer's current subscription plan:
- Monthly Subscription: You receive a credit equal to the price of 1 month of subscription.
- Yearly Subscription: The credit amount is calculated as: Total Yearly Subscription Price / 12.
Subscription Upgrades & Credit Usage: If you decide to upgrade your subscription plan before the credit is fully consumed by a renewal, the existing credit will be automatically applied to your new invoice.
- Mid-month Upgrade: If you upgrade to a more expensive tier mid-month, the credit will be used to cover the prorated difference between the two plans. You will only pay any remaining balance.
- Switching to Yearly: If you switch from a monthly to a yearly subscription, the full value of your unused credit will be deducted from the total yearly price.
Referral Limits & Eligibility: There is no limit to the number of friends you can refer, and you do not need an active subscription to be a referrer. However, a new user can only be referred once during their account creation.
Credit Validity & Refunds: Referral credits have no expiration date and are preserved indefinitely on your account even if you cancel your subscription. However, if a referred user's transaction is refunded (either voluntarily by support or due to a bank dispute/chargeback), the credit granted to the referrer will be automatically voided.
Abuse & Fraud: PokéFolio reserves the right to suspend or cancel any referral rewards if fraudulent activity, self-referrals, or abuse of the system is detected. Accounts created solely to farm referral rewards may be permanently banned without notice.
4. Premium Subscriptions & Right of Withdrawal
Minors Registration & Subscriptions
Minors (under 18 years old) are permitted to register and use the free features of the platform. However, they are strictly prohibited from subscribing to any paid subscription.
As a consumer within the European Union, you generally have a statutory right of withdrawal of 14 days for online purchases. However, due to the nature of our digital services, this right is subject to a specific exception.
Waiver of the Right of Withdrawal
By subscribing to a PokéFolio Premium plan, you expressly agree to receive immediate access to the digital content and services. By consenting to this immediate execution, you acknowledge and agree that you permanently waive your 14-day right of withdrawal. Consequently, all subscription payments are final and non-refundable from the moment the service is activated.
You may cancel the automatic renewal of your subscription at any time via your account settings. Upon cancellation, you will retain access to the Premium features until the end of your current billing cycle, but no prorated refunds will be issued.
5. Customer Support & Account Access
Support Impersonation: In order to investigate bug reports and provide technical assistance, our support team has the ability to temporarily connect to your account (impersonation). We strictly guarantee that this access will only ever occur in direct response to a support ticket or bug report initiated by you, and solely for the purpose of resolving your specific issue. Your privacy and personal data remain fully protected.
No Passwords Required: We will never ask for your password. Your password is securely encrypted and completely inaccessible to our staff. Our technical team uses a secure, specialized internal administrative tool that allows temporary access to your account session without requiring or exposing your login credentials. All such interventions are logged and strictly audited.
6. Intellectual Property & Licensing
Fan Project: PokéFolio is unofficial. Pokémon images and names are trademarks of Nintendo, Creatures Inc., and GAME FREAK. Used under Fair Use.
By posting content (comments, lists), you grant PokéFolio a perpetual, non-exclusive, royalty-free license to use, display, reproduce, and moderate your content globally.